مطالعات رفتار سازمانی

مطالعات رفتار سازمانی

بررسی و تحلیل موضوعات اخلاقی درمورد کاربرد هوش مصنوعی و فناوری‌های عصبی در محیط کار: یک مرور هدف‌مند

نوع مقاله : مقاله پژوهشی

نویسندگان
1 دانشجوی دکترای مدیریت دولتی، دانشکده مدیریت ، دانشگاه شیراز ، شیراز، ایران
2 دانشیارگروه مدیریت، دانشگاه شیراز، شیراز، ایران
10.22034/obs.2025.2060594.3554
چکیده
باتوجه‌به اهمیت فزاینده هوش مصنوعی در جامعه کنونی، نیاز اساسی در رسیدگی به مسائل و موضوعات اخلاقی مرتبط با این فناوری‌ها وجود دارد. بنابراین، در این مطالعه مروری که از نوع هدف‌مند است، پژوهشگران، جستجوی رایانه‌ای را با استفاده از کلمات کلیدی مرتبط در پایگاه‌های اطلاعاتی  ScopusوWeb of Science  در بازه زمانی 1978 تا ماه مارس 2025 انجام دادند. نتیجه این مرحله، دستیابی به 5456 مطالعه ازطریق جستجو در پایگاه‌های اطلاعاتی و 41 مطالعه ازطریق جستجوی دیگر منابع شامل جستجو ازطریق رفرنس فهرست مقالات یافت‌شده بود که درنهایت 53 مقاله که به موضوع اخلاق در به‌کارگیری هوش مصنوعی اشاره نموده بودند، مورد بررسی عمیق قرار گرفتند. مطالعه حاضر در پنج مرحله انجام شده است که عبارتند از: طراحی سؤال تحقیق، جستجو و استخراج مطالعات مرتبط با تحقیق، انتخاب مطالعات منتخب و خلاصه‌کردن اطلاعات و گزارش نتایج آنها. یافته‌های پژوهش نشان داد که عدالت، انصاف، برابری و کلیشه‌های نژادی و جنسیتی، مسئولیت، پاسخگویی، ترویج رفاه، شفافیت و حفظ حریم خصوصی، دارای بیشترین ضریب اهمیت بین مطالعات صورت‌گرفته می‌باشند؛ یعنی در حوزه اخلاق هوش مصنوعی این موضوعات بیشتر مورد توجه و تأکید قرارگرفته‌اند که به‌منظور حل چالش‌های مربوط به موضوعات اخلاقی نیازمند همکاری بیشتر بین ذی‌نفعان، هماهنگی بیشتر بین دستورالعمل‌های اخلاقی و قوانین، ضرورت استانداردسازی، استفاده از سازوکار‌های اخلاق‌پژوهی و توجه ویژه به عدالت در استفاده از هوش مصنوعی در فرایندهای سازمانی، به‌عنوان نقاط کلیدی مطرح می‌شوند.
کلیدواژه‌ها
موضوعات

عنوان مقاله English

Analysis and Evaluation of Ethical Issues Related to the Application of Artificial Intelligence and Neurotechnology in the Workplace: A Scoping Review

نویسندگان English

Sajjad Balali shahvari 1
Alireza Amini 2
1 Ph.D. Student in Public Administration, Management Department, Shiraz University, Shiraz, Iran
2 Associate Prof., Management Department, Shiraz University, Shiraz, Iran
چکیده English

Given the increasing significance of artificial intelligence in contemporary society, there is a fundamental need to address ethical issues related to these technologies. This study adopts a targeted literature review approach to systematically analyze existing scholarly work on AI ethics. By examining 53 peer-reviewed articles sourced from the reputable Scopus and Web of Science databases, the research aims to identify prevailing themes, concerns, and recommendations related to ethical issues in AI deployment. The selection criteria focused on works that explicitly address ethical dimensions, ensuring the findings are directly relevant to the core subject matter. The findings reveal that concepts such as justice, fairness, equality, racial and gender stereotypes, responsibility, accountability, and the promotion of well-being hold the highest levels of importance within the existing literature. These topics are predominantly emphasized in the field of AI ethics. To effectively address the associated ethical challenges, enhanced collaboration among stakeholders, greater alignment of ethical guidelines and regulations, standardization efforts, the utilization of ethical assessment mechanisms, and a focused attention to justice in the application of AI within organizational processes are identified as key points of intervention.

کلیدواژه‌ها English

Artificial Intelligence
Neurotechnology
Ethical Considerations
Ethical AI.
منابع
احمدشاهی، امیرحسین ؛ سلیمی، قاسم و یزدان‌دوست، پریسا  (1404)، واکاوی نقش فناوری هوش مصنوعی در ارتقای فرایندهای آموزش، بازآموزی و بهسازی حرفه‌ای کارکنان: مرور گسترۀ دانشی، مطالعات منابع انسانی، دوره پانزدهم، شماره سوم: 62 ـ 92.
اربابی اصفهانی، محمد ؛ کوشکی جهرمی، علی‌رضا ، زاهدی، شمس‌السادات و خان‌محمدی، هادی  (1404)، طراحی مدل ارزیابی خط‌مشی‌های فرهنگ تحول دیجیتال، مطالعات رفتار سازمانی، دوره چهاردهم، شماره یکم: 181 ـ 232.
پدرامی، محمد و نرگسیان، عباس  (1404)، شناسایی و تحلیل فراترکیب چالش‌های اخلاقی هوش مصنوعی در مدیریت منابع انسانی: ارائۀ چارچوب مفهومی، مطالعات منابع انسانی، دوره پنجم، شماره یکم: 143 ـ 166.
شیرازی، مهرزاد؛ یزدانی، حمیدرضا و زارعی متین، حسن (1400)، ارائه نقشه راه جاری‌سازی فرهنگ سازمانی موردنیاز برای تحول دیجیتال با رویکرد فراترکیب، مطالعات رفتار سازمانی، دوره دهم شماره سوم: 1 ـ 22.
کرمی، پیام؛ بسطامی، مسعود و ایراندوست، منصور  (1403)، فراترکیب الگوی بسط مفهومی فرهنگ سازمانی با رویکرد تحول دیجیتال، مطالعات رفتار سازمانی، دوره سیزدهم، شماره چهارم: 9 ـ 40.
مدرسی، یاسمن ؛ سیدنقوی، میرعلی؛ رودساز، حبیب‌الله و رئیسی وانانی، ایمان  (1403)، شناسایی مؤلفه‌های تجربه دیجیتال کارکان و ارائه الگوی حاصل از آنها در شهرداری شهرستان سمنان، مطالعات رفتار سازمانی، دوره سیزدهم، شماره یکم: 159 ـ 196.
 
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