منابع
اخلاقی، حسین (1402)، تأثیر سیستم مدیریت ارتباطات داخلی بر سکوت سازمانی (مطالعه موردی: شهرداری بندرعباس)، نوزدهمین کنفرانس ملی رویکردهای نوین در مدیریت، اقتصاد و حسابداری.
رضائیان، علی و رامینمهر، حمید (1390)، نقش درک حمایت سازمانی در رابطه بین ارتباطات مؤثر و کارکردهای رفتار سازمانی، فصلنامه انجمن علوم مدیریت ایران، 6 (22): 79 ـ 99.
غضنفری، احمد و مزروعی، حسین (1394)، بررسی عوامل مؤثر بر اثربخشی ارتباطات سازمانی در یک سازمان دولتی،
مدیریت فرهنگ سازمانی، doi:
10.22059/JOMC.2015.54115
مسعودی، احمدرضا و مظفری، افسانه (1401)، ارزیابی جایگاه ارتباطات در برنامههای چهارم تا ششم توسعه ایران، رهپویه ارتباطات و فرهنگ، دوره 2، شماره 6: 39 ـ 51.
Reference
Aririguzoh, S. (2022). Communication competencies, culture and SDGs: effective processes to cross-cultural communication. Humanities and Social Sciences Communications, 9(1), 1-11.
Allen, D. K., Karanasios, S. and A. Norman (2014). “Information sharing and interoperability: The caseof major incident management.” European Journal of Information Systems 23 (4), 418–432.
Baumgartner, R. J., & Ebner, D. (2010). Corporate sustainability strategies: sustainability profiles and maturity levels. Sustainable development, 18(2), 76-89.
Bigley, G. A., & Roberts, K. H. (2001). The incident command system: High-reliability organizing for complex and volatile task environments. Academy of Management Journal, 44(6), 1281-1299.
Braun, V. & Clarke, V. (2006). Using thematic analysis in psychology. Qualitative Research in Psychology, 3, 77-10.
Brun, J. P., & Cooper, C. L. (2009). Missing pieces: 7 ways to improve employee well-being and organizational effectiveness. Houndsmill, UK: Palgrave Macmillan.
Bharosa, N., Lee, J. and M. Janssen (2010). “Challenges and obstacles in sharing and coordinating information during multi-agency disaster response: Propositions from field exercises.” InformationSystems Frontiers 12 (1), 49–65.
Bui, T., Cho, S., Sankaran, S. and M. Sovereign (2000). “A framework for designing a global information network for multinational humanitarian assistance/disaster relief.” Information Systems Frontiers 1 (4), 427–442
Casoria, F., Riedl, A., & Werner, P. (2020).Behavioral aspects of communication in organizations (pp. 1-31).Springer International Publishing.
Cataldo M, Herbsleb J D, Carley K M (2008) Socio-technical congruence: a framework for assessing the impact of technical and work dependencies on software development productivity. In: Proceedings of the second ACM-IEEE international symposium on Empirical software engineering and measurement, pp 2–11
Day, J. M., Junglas, I. and I. Leiser (2009). “Information flow impediments in disaster relief supplychains.” Journal of the Association for Information Systems 10 (8), 637–660.
Eisenberg, E. M. (2010). Organizational communication: Balancing creativity andconstraint. New York, NY: Saint Martin’s.
Fischer, D., Posegga, O., & Fischbach, K. (2016). Communication barriers in crisis management: A literature review. Research papers. 168. ECIS 2016 Proceedings.
Garnett, J. L. and A. Kouzmin (2007). “Communicating throughout Katrina: Competing and complementary conceptual lenses on crisis communication.” Public Administration Review 67, 171–188.
Gomez, E. A. and M. Turoff (2007). “Community crisis response teams: Leveraging local resourcesthrough ICT e-readiness.” In: Proceedings of the 40th Hawaii International Conference on SystemSciences (HICSS), 1–10.
Gilkerson, N. D., Swenson, R., & Likely, F. (2019). Maturity as a way forward for improving organizations’ communication evaluation and measurement practices: A definition and concept explication. Journal of Communication Management, 23(3), 246-264
Gladwell, M. (2008). Outliers: The story of success. Little, Brown.
Gottschalk, P. (2009). Maturity levels for interoperability in digital government. Government Informa-tion Quaterly, 26 (1), pp. 75-81.
Pullen, W. (2007). A public sector HPT maturity model. Performance Improvement, 46(4), 9-15.
Putnam, L., & Pacanowsky, M. E. (1983). Communication andorganizations. Beverly Hills: Sage, 123.
Kapucu, N. (2006a). “Interagency communication networks during emergencies: Boundary spanners inmultiagency coordination.” The American Review of Public Administration 36 (2), 207–225.
Lee, J., Bharosa, N., Yang, J., Janssen, M. and H. R. Rao (2011). “Group value and intention to useA study of multi-agency disaster management information systems for public safety.” Decision Support Systems 50 (2), 404–414.
Iedema, R., &Wodak, R. (1999). Introduction: Organizational discourses and practices. Discourse andSociety, 10, 5–19.
Light, J., & McNaughton, D. (2014). Communicative competence for individuals who require augmentative and alternative communication: A new definition for a new era of communication?. Augmentative and Alternative Communication, 30(1), 1-18.
Maier, A. M., Kreimeyer, M., Herfeld U., Deubzer, F., Lindemann, U., Clarkson, P.J. (2006). Reflecting Communication: A Key Factor for Successful Collaboration Between Embodiment Design and Simulation. Journal of Engineering Design, Vol 20(3), pp.265-287.
Manoj, B. and A. H. Baker (2007). “Communication challenges in emergency response.” Communications of the ACM 50 (3), 51–53.
McEntire, D. A. (2002). “Coordinating multi-organisational responses to disaster: Lessons from theMarch 28, 2000, Fort Worth tornado.” Disaster Prevention and Management 11 (5), 369–379
Mogea, T. (2023). Cross-Cultural Communication Barriers in Organizations. CENDEKIA: Jurnal Ilmu Sosial, Bahasa dan Pendidikan, 3(2), 20-33.
Mulcahy, N. J., & Call, J. (2009). The performance of bonobos (Pan paniscus), chimpanzees (Pan troglodytes), and orangutans (Pongo pygmaeus) in two versions of an object-choice task. Journal of comparative psychology, 123(3), 304.
Muszyńska, Karolina and Jakub Swacha. (2018). "Selecting Project Communication Management Software Using the Weighted RegularizedHasse Method." in: Ewa Ziemba (ed.) Information Technology for Management. Ongoing Research and Development. AITM 2017/ISM2017.
Muszyńska, K. (2018). Communication maturity model for organizations realizing EU projects. Procedia computer science, 126, 2184-2193.
Orbe, M. P., & Harris, T. M. (2022). Interracial communication: Theory into practice. Waveland Press.
Reber, B. H., & Berger, B. K. (2006). Finding influence: examining the role of influence in public relations practice. Journal of Communication Management, 10(3), 235-249.
Rink, I. (2024). Communication barriers. In Handbook of accessible communication (pp. 33-68). Frank & Timme, Berlin.
Rola, P. (2015). Implementing scrum method in international teams—A case study. Open Journal of Social Sciences, 3(07), 300-305
Ruck, K., & Welch, M. (2012). Valuing internal communication; management and employee perspectives. Public relations review, 38(2), 294-302.
Salih, A. M. F. Z. (2024). Language Barriers And Their Impact On Effective Communication In Different Fields. Journal of Advancement of Social Science and Humanity; Special Issue, 18(1), 22-32.
Siddique, L., & Hussein, B. A. (2016). Grounded theory study of conflicts in Norwegian agile software projects: the project managers’ perspective. 6(2), 120-135.
Shaw, G. B. (2011). The wit and wisdom of George Bernard Shaw. Mineola, NY; DoverPublications.
Tavakol, M., & Dennick, R. (2011). Making sense of Cronbach's alpha. International journal of medical education, 2, 53. ISO 690
Weick, K. E. (1979). The social psychology of organizing (2nd ed.). Reading, MA: Addison-Wesley.