Organizational Behaviour Studies Quarterly

Organizational Behaviour Studies Quarterly

Digital Burnout; The Lived Experience of Higher Education Professors in Online Education

Document Type : Research Paper

Authors
1 Assistant Professor, Department of Public Administration, Farabi College of Management and Accounting, University of Tehran, Tehran, Iran
2 Assistant Professor, Accounting Department, Farabi College of Management and Accounting, University of Tehran, Tehran, Iran
10.22034/obs.2026.2076253.3630
Abstract
Digital burnout, as one of the emerging challenges in the era of digital technologies and e-learning, has had profound effects on the quality of teaching and mental health of university professors. Therefore, the aim of the study is to investigate the lived experience of higher education professors of the phenomenon of digital burnout in online education. The research method was qualitative with the descriptive phenomenological strategy of Giorgi & Giorgi. Purposeful sampling method with theoretical saturation logic and 16 participants were interviewed in-depth semi-structured interviews, and the data obtained were analyzed using coding and content analysis method. To achieve research trustworthiness, two methods of resonancy and reflectivity were used. The findings of the study, in accordance with phenomenology, showed that professors involved in digital burnout face challenges such as perception of inadequacy in digital environments, feelings of lack of access to digital tools in the distance learning process, and being overly influenced by digital media. This study also emphasizes the need to develop supportive policies and train professors in digital management skills. Paying attention to these issues can significantly help improve the quality of digital education and reduce the stress associated with it in the academic community.
Keywords
Subjects

منابع
بهرامی احسان، هادی و شاهواروقی، احمد (1398)، فراتحلیل رابطه اعتیاد به اینترنت و ویژگی­های شخصیتی، رویش روان‌شناسی، دوره هشتم، شماره چهارم :۲۲۴-۲۱۳.
شامبیاتی، هانیه و قهرمانی، فاطمه (1403)، عوامل مؤثر بر پذیرش فناوری دیجیتال در زنجیره ارزش سلامت در شرایط نوتروسوفیک در استان سمنان، مدیریت زنجیره ارزش راهبردی، دوره اول، شماره اول: 71-51.
نقدی زرین، سمیه و محمداسمعیلی، ندا (1403)، تأثیر استفاده از گوشی هوشمند در محیط کار بر پیوند شغلی و فرسودگی شغلی: بررسی نقش میانجی استرس، مدیریت دولتی، دوره شانزدهم، شماره اول: 114-148.
نگهداری، سمیه و صیف، محمدحسن (1401)، ارائه مدل علی انعطاف‌پذیری شناختی و اعتیاد به شبکه‌های اجتماعی: نقش واسطه­ای خودکارآمدی، بهزیستی روان‌شناختی و همدلی شناختی بین دانش­آموزان دوره دوم متوسطه شهر شیراز، شناخت اجتماعی، دوره یازدهم، شماره بیست‌ودوم: 53-65.
References
Ashraf, M. (2025). Digital Burnout and Mental Health: Evaluating Interventions in Gen Z Populations. International Journal of Science and Research (IJSR), 14(4),1231-1237. [http://dx.doi.org/10.21275/SR25416193432]
Ayyagari, R., Grover, V., & Purvis, R. (2011). Technostress: Technological antecedents and implications. MIS quarterly, 831-858. [http://dx.doi.org/10.2307/41409963]
Beck, C. T. (2019). Introduction to phenomenology: Focus on methodology. Sage Publications. [https://philpapers.org/rec/BECITP]
Bozkurt, B. (2022). The Relationship Between Teachers' Emotional Labor and Digital Burnout: During the COVID-19 Pandemic Process. International Online Journal of Educational Sciences, 14(4).[http://dx.doi.org/10.15345/iojes.2022.04.006]
Cresswell, J. (2013). Qualitative inquiry & research design: Choosing among five approaches. https://www.researchgate.net/publication/232577017_Qualitative_Inquiry_Research_Design_Choosing_Among_Five_Approaches
Curtin, M., & Fossey, E. (2007). Appraising the trustworthiness of qualitative     studies: Guidelines for occupational therapists. Australian occupational therapy journal, 54(2), 88-94. [https://doi.org/10.1111/j.1440-1630.2007.00661.x]
De Lima Nardin, K. (2025). Digital Burnout: The Effect of Screen Workloads on Mental Health and Quality of Life. EC Psychology and Psychiatry, 14, 01-14. [http://dx.doi.org/10.31080/ECPP.2025.14.01149]
Da Silva, F. P., Jerónimo, H. M., Henriques, P. L., & Ribeiro, J. (2024). Impact of digital burnout on the use of digital consumer platforms. Technological Forecasting and Social Change, 200, 123172. [https://doi.org/10.1016/j.techfore.2023.123172]
Dall’Agnola, J. (2024). Smartphones and public support for LGBTQ+ in Central Asia. Central Asian Survey, 43(1), 123-142.
Durmuş, S. Ç., Gülnar, E., & Özveren, H. (2022). Determining digital burnout in nursing students: A descriptive research study. Nurse Education Today, 111, 105300. [https://doi.org/10.1016/j.nedt.2022.105300]
 Erdoğan, A. (2024). Digital burnout among employees: the hidden danger of the digital age. Recent Research Economics and Administrative Sciences-2024, 17.
Erten, P., & Özdemir, O. (2020). Dijital tükenmişlik ölçeği geliştirme çalışması. İnönü Üniversitesi Eğitim Fakültesi Dergisi, 21(2), 668-683.
Giorgi, A. & Giorgi, B. (2008). Phenomenological psychology, in C. Willig and W.Stainton Rogers (eds) The Sage Handbook of Qualitative Research in Psychology. London: Sage. [https://doi.org/10.1016/j.compedu.2018.09.009]
Göldağ, B. (2022). An investigation of the relationship between university students' digital burnout levels and perceived stress levels. Journal of Learning and Teaching in Digital Age, 7(1), 90-98. [https://doi.org/10.53850/joltida.958039]
Joo, Y. J., Park, S., & Lim, E. (2018). Factors influencing preservice teachers’ intention to use technology: TPACK, teacher self-efficacy, and technology acceptance model. Journal of Educational Technology & Society, 21(3), 48-59. https://www.researchgate.net/publication/326926643_Factors_influencing_preservice_teachers'_intention_to_use_technology_TPACK_teacher_self-efficacy_and_technology_acceptance_model
Karademir, E., & Altunsoy, K. (2024). Examination of Distance Education Processes from the Perspective of Science Teachers. Kastamonu Education Journal, 32(2), 233-246. [https://doi.org/10.24106/kefdergi.1473527]
Karataşlıoğlu, R. E., & Özkanal, B. (2023). Digital Burnout In Distance Education Process: Investigation Of Secondary School Teachers'opinions. Journal of Advanced Education Studies, 5(2), 319-341.
Langdrige, D. (2007). phenomenological psychology: Theory, research and method. Edinburgh Gate: Pearson Education.
Kemp, S. (2024, February 22). Digital 2024: Iran. DataReportal – Global Digital Insights. https://datareportal.com/reports/digital-2024-iran
Lohr, A., Sailer, M., Stadler, M., & Fischer, F. (2024). Digital learning in schools: Which skills do teachers need, and who should bring their own devices?. Teaching and Teacher Education, 152, 104788. [https://doi.org/10.1016/j.tate.2024.104788]
Marius, M. (2021). Digital burnout: What are the signs and how you can fight it. https://www.ictpulse.com/2021/02/digitalburnout-what-are-the-signs-and-how-you-can-fight-it/
McCarthy, K. (2020). Resident assistant secondary trauma and burnout associated with student nonsuicidal self-injury. Journal of American college health, 68(7), 673-677. [10.1080/07448481.2019.1590374]
Murtaza, S. A., & Molnár, E. (2024). Navigating the digital divide: the impact of social media fatigue on work-life balance. GRADUS, 11(1). 13-35, ISSN 0360-1315. [https://doi.org/10.47833/2024.1.ECO.012]
Pothuganti, S. (2024). Technostress: A comprehensive literature review on dimensions, impacts, and management strategies. Computers in Human Behavior Reports, 100475.[https://doi.org/10.1016/j.chbr.2024.100475]
Ronny Scherer, Fazilat Siddiq, Jo Tondeur. (2019). The technology acceptance model (TAM): A meta-analytic structural equation modeling approach to explaining teachers’ adoption of digital technology in education, Computers & Education, Volume 128. [https://doi.org/10.1016/j.compedu.2018.09.009]
Yang, X., & Du, J. (2024). The effect of teacher self-efficacy, online pedagogical and content knowledge, and emotion regulation on teacher digital burnout: a mediation model. BMC psychology, 12(1), 51. [https://doi.org/10.1186/s40359-024-01540-z]
Yiğit, A. G., Topçu, T., & Bayar, H. T. (2022). TEKNOSTRESİN DİJİTAL TÜKENMİŞLİĞE ETKİSİNDE BİLİŞSEL ÖN YARGILARIN ROLÜ. Journal of Mehmet Akif Ersoy University Economics and Administrative Sciences Faculty, 9(3), 1857-1883. [https://doi.org/10.30798/makuiibf.1034253]
Zhan, Y., & Ding, X. (2025). Network analysis of depression emotion suppression digital burnout and protective psychological factors. Scientific Reports, 15(1), 1-11. [https://doi.org/10.1038/s41598-025-01102-2]