نوع مقاله : مقاله پژوهشی
عنوان مقاله English
نویسندگان English
Organizational traumas, including crisis-induced trauma, chronic stress, and interpersonal tensions, can lead to reduced performance, decreased productivity, job burnout, and weakening of intra-organizational relationships. Healing these traumas goes beyond supporting individuals and requires attention to the entire organizational system and improvement of organizational structures and processes. Therefore, the aim of this research is to design a structural-interpretive model of organizational healing antecedents, utilizing a sequential exploratory-developmental design in three phases (meta-synthesis, fuzzy Delphi, and ISM). Philosophically, this research adopts an interpretivist approach with inductive reasoning; in terms of purpose, it is applied-developmental; in terms of data nature, it is descriptive-qualitative; and in terms of time frame, it is cross-sectional, with data collection based on documentary analysis and interviews. The results revealed seven factors across four levels, including stakeholder benefit provision (Level 1), wise leadership and justice orientation (Level 2), facilitation of organizational transformation and enhancement of self-awareness (Level 3), and individual and organizational inflammation (Level 4), validated through fuzzy Delphi with 91-92% expert consensus. This model can be used as a useful tool for analyzing challenges facing organizations and formulating effective strategies for recovery and strengthening individual and organizational health, ultimately moving toward organizational healing.
کلیدواژهها English